Welcome to CarmineVeeCreations! Each and every item is hand designed so that no two products are alike. Within my shop you can find original works of abstract art in both acrylic and watercolor, festival style bohemian jewelry, and unique accessories. I am constantly making new products and expanding my brand, so be sure to check for new updates!
Custom orders are considered upon request and with a non-refundable deposit that will be deducted from the final cost of the request. Factors determining whether a custom order can be completed will be based on supplies currently available and the timely demands of the buyer. I reserve the right to deny custom order requests.
Thank you and have a great day :)
Please make all payments immediately and contact for any cancellations or concerns before the item has shipped. Custom orders (if accepted) will require an initial deposit that is non-refundable and must be paid before the custom order is started. All payments must be made through Etsy and no outside payment sources will be considered.
Your files will be available to download once payment is confirmed.
Each item will have a customized shipping plan attached to it, and discounts for multiple purchases will be utilized. Most items (unless stated otherwise) will be shipped between 3 and 7 days of the order being placed. Postage can sometimes be delayed due to factors within the post facilities (typically during holidays and because of inclement weather) and I will do my best to keep customers in the loop if I am informed of any delays. I am not responsible for delays that occur once items have been shipped out. I am not responsible for damages that occur once items have been shipped out. If an item has been marked “delivered” by the postal facility and the buyer has not received the item, it is the buyer’s responsibility to contact their local post office for updates.
International shipping is available for a higher cost and may take an average of 30 days to reach the buyer. Each international order will be given a Customs Declaration number upon shipment. Please know the mailing policies of your residence before placing an order to avoid the package being confiscated throughout the international shipping process. I am not responsible for confiscated items. International orders may require an additional fee to be retrieved once they have reached their destination. It is the responsibility of the buyer to pay these fees to whomever requires payment within their country. Please only purchase of my shop items are allowed to be shipped to your country.
I will work diligently to get every order shipped as soon as possible, and weekend orders will be sent on the nearest following business day.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
Request a cancellation within: 1 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Please contact me if you have any problems with your order.
There will be no requests that are alike, so please contact me with your concerns and needs immediately. We will work together to come to a common ground in a way that all parties may be satisfied. Unless contact is made expressing the needs and conflict by the buyer within a timely manner (before an item has shipped for a cancellation and within three days of delivery for returns), no refunds will be issued.
If you are seeking a refund or exchange on an item, it must be returned in mint condition. Items must be returned without damage, without evidence of tampering, and with all pieces included in the original purchase. No refunds will be given for items that have evidence of damage. Refunds and exchanges will be issued upon return shipping receipt of the item(s). Buyer is responsible for return shipping cost.
General Data Protection Regulation (GDPR) Compliance Statement:
Effective Date: May 25, 2018
In order to fulfill orders and provide the best customer experience possible, it is necessary for CarmineVeeCreations to collect certain personal information of customers. Initially, this information will be collected by Etsy and transferred to me so that I may fulfill and process all orders in a timely manner.
The personal information that I am given and collect: When an order is submitted from a customer through Etsy for products within my shop, I will be sent a notification that includes a copy of the order. This document includes the date of the order, the payment method that has been used, the order total (including item, shipping, and tax total), any notes from the buyer, the order number, and the name and address of who has made the purchase. These have been collected for the sole purpose of shipping out products and fulfilling orders.
The legal base I rely on to use this personal information: All personal information that has been collected through Etsy has been given voluntarily by customers for the purpose of purchasing products. These purchases have been made with the understanding that the information provided is necessary and will be used to deliver said products.
Transfers of Personal Information Outside the EU: I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
Your rights as a buyer regarding your personal information: If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below. You have the right to access your personal information and ask how it is being used. You have the right for your personal information to be forgotten and the right to withdrawal consent to the use of your information (with the understanding that orders cannot be fulfilled without certain information). You have the right to data portability (transferring your data from one service provider to another although CarmineVeeCreations will never transfer data to any providers other than the entities listed). You have the right to be informed before personal information is collected. You have the right to correct any personal information provided. You have the right to restrict the processing of your personal data. You have the right to object and stop the processing of any personal information. You have the right to be notified of any and all data breaches that may pose a threat to your personal information.
How to Contact Me: For purposes of EU data protection law, I, Carmine Vunak, am the data controller of your personal information. If you have any questions or concerns, I recommend that you may contact me through Etsy conversations within my shop. Alternately, if you are a buyer located in the EU you can have access to the “seller details” tab within my Etsy page that provide my mailing address, phone number, and e-mail address. Please let me know if you have any questions or concerns.
Ready-To-Ship items will be shipped 3-7 business days after your purchase. Orders placed on weekends will ship the next following business week.
Made-As-Purchased items will be shipped within 10 business days after your purchase.
Digital items will be distributed immediately.